Blog

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  • Quiz: Is your organisation ready for the cloud?

    Delivering services better, faster, and cheaper – means the public and third sectors must find ways to reduce risk and cost of failure. This can in part be achieved by increasing staff awareness and understanding of cloud technologies, as well as planning and executing clo...

  • How to choose your Sitecore partner

    With over 800 Sitecore partners to choose from, how do you go about selecting the right one? Here’s our guide on what to look for when considering a new Sitecore implementation partner. Make sure your Sitecore partner provides the right ongoing technical support to mini...

  • Charity digital specialists admit they need to change the way they communicate with leadership

    When you have over 40 Heads of Digital in a room and they all agree that they need to stop talking about digital transformation you know you’ve reached a tipping point. This was the case at the Digital Change Forum we hosted in partnership with attendees from organisations...

  • Digital transformation: Skills, people and culture

    Last week we hosted a fascinating roundtable discussion on what’s needed to enable digital transformation in charities. Taking our recent report as our starting point, we invited digital leads from a variety of charities to discuss a range of issues from skills to cultural...

  • Why personalised content is becoming a must for charities

    We read a lot in the press right now about personalisation of digital content and how it will be the next big trend in online marketing. So if you’re a charity leader the question has to be asked – is the hype justified, and is it something I need to think about doing so...

  • The power of mobile in the charity sector just keeps growing

    Last year we produced an infographic that pulled together a raft of stats to demonstrate the growing importance of mobile within the charity sector. Since that time we could have updated that infographic a hundred times. Almost daily more evidence emerges to suggest that ...

  • Agile Myths

    In the second of my series on Agile, I thought it was time I busted some myths... Myth 1: There are no requirements in agile How would teams know what to build if there were not? The difference between traditional approaches and agile frameworks such as Scrum is that agile...

  • Delighting users with joined-up digital services

    I recently lost my driving licence and I recently moved house. A lost driving licence registered to an incorrect address? That sounded like a lot of forms to fill out. Naturally, I put off doing it. Like a lot of people with busy lives, I continued to put off doing it u...

  • Get the mindset for tackling technical debt

    In my last couple of blog posts I've looked at what technical debt is, and how to audit for it. Now I will look at how to tackle the issue. If technical debt is an issue in your organisation you need to have the right mindset to tackle it now and stop it occurring in futu...

  • Counting the cost of technical debt: how to audit your organisation

    No organisation can tackle technical debt without understanding how much is present in your digital platform and where it is. Establishing these facts needs to be the job of the platform owner with the support of the IT team, and you can only put together a reasonable pic...