Aimee Hemsley

Eduserv Helpdesk

The Eduserv Help team can answer your non-technical queries about our products and services - for example, questions about Chest Agreements, your current licence or subscriptions, and even about your invoices.

If you have technical queries, they are best directed to our Service Desks via either support@eduserv.org.uk or athenshelp@eduserv.org.uk.

Eduserv Help aims to respond to you within 1 working day, whenever possible. Sometimes queries have to be referred to specialists or third parties, which will take longer - should this be necessary, we'll keep you informed.
We aim to resolve all queries in a timely, and customer friendly manner.

If you have any questions about any of this, or suggestions, please drop us a line at help@eduserv.org.uk.